Certification is an ongoing process that encourages continuous improvement with a focus on customer satisfaction whilst supporting our organisation's goals.
Certification gives us the confidence that our systems are working efficiently and meet international standards of excellence. As a result our clients and business partners can be confident that our products and services are not only of the highest quality but are continuously assessed and improved.
Our commitment to quality affects all aspects of the business and this can be evidenced through our commitment to achieving external recognition of the company.
ISO 9001
ISO 9001 is a quality assurance model made up of quality system requirements. This model applies to organisations that produce, install, and service products. ISO expects organisations to apply this model, and to meet these requirements, by developing a quality system. Tensor was assessed by National Quality Assurance Ltd and achieved ISO 9001 certification in September 2003. National Quality Assurance (NQA) is a leading accredited certification body carrying out third party registration of management systems against the requirements of national and international standards. For more details about ISO 9001 Quality Assurance, visit the NQA website. |
Secured by Design
Secured by Design is an initiative from the Association of Chief Police Officers (ACPO) that aims to reduce crime through effective environmental design. The scheme also calls for the installation of security products that meet police-approved standards. Manufacturers and installers whose products have been certified by an accredited testing body to the specified standards, can apply for SBD membership and licence to utilise the scheme's logo. Tensor gained the Secured by Design certification in March 2008. For more information, please visit the Secured by Design website |
BSIA
The British Security Industry Association is the trade association for the British security industry. Over 500 members are responsible for more than 70% of UK security business. All members must be registered to ISO 9000 with a UKAS accredited inspectorate and must comply with relevant British Standards and Codes of Practice. The BSIA is the professional trade association for the UK and represents the industry on European and British legislation matters. Tensor was welcomed as new members to the BSIA in November 2003. For more details visit the BSIA website. |
Safe Contractor
Safecontractor is an accreditation scheme that assesses the health & safety competency of contractors and service providers. Clients have a legal obligation to ensure that external contractors and service providers working on their premises operate in a safe way. There is therefore a need to assess contractors health & safety arrangements and increasingly this is being carried out through Safecontractor. For more details please visit the Safe Contractor website |
CCNSG Safety Passport Scheme
Tensor Installation Engineers are covered by the Client Contractor National Safety Group (CCNSG) Safety Passport Scheme organised by the Engineering Construction Industry Training Board (ECITB). The aim of the CCNSG Safety Passport Scheme is to ensure a basic knowledge of health & safety for all site personnel to enable them, after appropriate site induction, to work on site more safely with lower risk to themselves and others. Some of our engineers have also had additional training to gain the Supervisors Passport. For more details about the CCNSG Safety Passport Scheme, visit the ECITB website. |
A|D|S
A|D|S is the trade organisation advancing the UK Aerospace, Defence, Security and Space industries. Farnborough International Limited (FIL), which runs the Farnborough International Airshow, is a wholly-owned subsidiary. A|D|S was formed from the merger of the Association of Police and Public Security Suppliers (APPSS), the Defence Manufacturers Association (DMA) and the Society of British Aerospace Companies (SBAC) in October 2009. A|D|S also encompasses the British Aviation Group (BAG). Tensor was certified by A|D|S in May 2011 For more details about A|D|S, visit the A|D|S website. |
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