West Sussex Housing Society Ltd operate two of the most highly rated homes in Worthing and Southwick, providing long term care, short stay, convalescence and respite care. In 2005 their Director, Fred Meek, and the management committee were looking at ways to improve the staff attendance recording process. In particular, they wanted to modernise their payroll and time and attendance system. A key requirement was to reduce the paperwork involved in calculating hours worked and to eliminate calculation errors involved in their existing manual process.
After reviewing different options, West Sussex Housing Society decided to install a Tensor WinTA Enterprise system using Tensors biometric fingerprint reading units linked to T8440 clocking stations all communicating over their IP network back to the PC infrastructure. The main reason for choosing Tensor was because the system “was simple and easy to use”.
Tensor installed the first Smart Card and Biometric Time & Attendance system in late 2005 and a second one some time afterwards. No problems were encountered with the installation of either the hardware or the software.
The managers including Denise Waller, manager of Rosemary Mount Residential Care Home, received basic on-site training on how to use the Smart Card and Biometric system .
Although Denise feels they still don’t use the Tensor system to its full capability, they do use WinTA Enterprise for all their time and attendance needs including the management of payroll, absence management and holiday planning. “We did have problems using the biometrics originally, but its all fine now” said Denise, “most of the time the system works well and when it does it very easy to use” she added. Denise also said the Tensor Smart Cards were “very easy for employees to use”.
When asked whether she would recommend Tensor to other care homes, Denise replied “definitely yes”.
Since 1956, West Sussex Housing Society, a non-profit organisation, has run two of the most highly rated homes in Worthing and Southwick, providing long term care, short stay, convalescence and respite care in these retirement homes.
Our one aim is to provide ‘care, comfort and concern’ for all our residents – to make their time with us happy, dignified and stimulating.
West Sussex Housing Society Ltd, 01903 570014
The Romans 1 Roman Road, Southwick, Brighton, BN42 4TP, 01273 270100
Rosemary Mount 147 Chesswood Road, Worthing, BN11 2AE, 01903 205762