Position: Systems Engineer

St Neots - Full-time

Employment Type
Full Time
Job Location
Hail Weston House, Hail Weston, St Neots, Cambridgeshire, PE19 5JY, United Kingdom
Base Salary
Per year
Date Posted
17 December 2021
Job Description

About the role:

The successful candidate will be looking to further their career in application support, supporting clients in the implementation and maintenance of Tensor Access Control and Time & Attendance systems. You will be able to demonstrate skills in the following disciplines: Application Support, IP Networking, Windows Operating Systems, Database Technologies and Web Services. Previous experience in providing support or software implementation is required.

The role includes:

  • Installing and commissioning Tensor software in Windows Server, MSSQL and IIS environments
  • Providing 2nd line technical support in partnership with our Helpdesk
  • Developing an in-depth knowledge of our products, underlying architecture and hardware
  • Identifying, investigating and documenting issues and communicating these with the development teams
  • Implementing system upgrades for clients
  • Preparing and maintaining demonstration systems for our sales teams
  • Assisting and supporting other technical, development and project implementation staff
  • Travel to client sites

What you will need to be successful:

  • Excellent verbal and written communication, organisational, and presentation skills
  • Problem solving and investigation skills
  • Reliability, enthusiasm and self-motivation
  • Establish strong relationships with customers and within the team
  • Experience in application support: 1 year

What we can offer you:

  • Salary from £23,000 to £28,000 per year dependent upon experience
  • A friendly, supportive working environment
  • Company car, phone and laptop
  • 20 days holidays per annum with the ability to earn 2 extra per year + bank holidays, a private pension scheme is also available


Location: U.K. – Home based

Working hours: Monday – Friday 08:30 -> 17:30

Employment Type – Permanent, Full Time

Beginning of employment – As soon as possible

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