Position: Systems Engineer

About the role:

The successful candidate will be looking to further their career in application support, supporting clients in the implementation and maintenance of Tensor Access Control and Time & Attendance systems. You will be able to demonstrate skills in the following disciplines: Application Support, IP Networking, Windows Operating Systems, Database Technologies and Web Services. Previous experience in providing support or software implementation is required.

The role includes:

• Installing and commissioning Tensor software in Windows Server, MSSQL and IIS environments
• Providing 2nd line technical support in partnership with our Helpdesk
• Developing an in-depth knowledge of our products, underlying architecture and hardware
• Identifying, investigating and documenting issues and communicating these with the development teams
• Implementing system upgrades for clients
• Preparing and maintaining demonstration systems for our sales teams
• Assisting and supporting other technical, development and project implementation staff
• Travel to client sites

What you will need to be successful:

• Excellent verbal and written communication, organisational, and presentation skills
• Problem solving and investigation skills
• Reliability, enthusiasm and self-motivation
• Establish strong relationships with customers and within the team
• Experience in application support: 1 year

What we can offer you:

• Salary from £23,000 to £28,000 per year dependent upon experience
• A friendly, supportive working environment
• Company car, phone and laptop
• 20 days holidays per annum with the ability to earn 2 extra per year + bank holidays, a private pension scheme is also available

--------------------------------------------------------------------

Location: U.K. – Home based

Working hours: Monday – Friday 08:30 -> 17:30

Employment Type – Permanent, Full Time

Beginning of employment – As soon as possible