Leave a Comment

The Tensor Self-Service Visitor Monitoring (SSVM) App allows organisations operating unmanned or manned receptions to cut reception and back-office costs and to streamline site access for customers, contractors and visitors.

We constantly add new features and enhance the functionality of our core software products, aiming to cover an extensive range of real-life usage scenarios. On occasions, this means tweaking / customizing various elements of the app in order to better match our customer’s requirements.

The Tensor Self-Service Visitor Monitoring Module (SSVM) Version: 2.0.97 offers several new features and enhancements available when used with version v4.2.0.61 or above of Tensor.NET. These include:  

Visitor Questionnaires – Several changes to the content and handling of questionnaires have been made in this version: multiple check IN / OUT forms can now be created in SSM. Varying combinations of check IN and OUT forms can be assigned to SSVM tablets. Back / Next buttons are now also available at the top and bottom of questionnaire pages.

Site Pass Templates – In version 4.2.0.61 and above of Tensor.NET, an additional default site pass template may be set for a specific site, overriding the default template configured in User Options. When booking future appointments, the correct pass based upon the site or general default will be assigned to visitors without a template, depending on the appointment’s site. New ad hoc visitors checked in via SSVM will have their default template recorded in the same manner.

The new version also offers a fix for a functionality issue affecting SSVM workflows. In version 4.2.0.61 and above of Tensor.NET, when a tablet theme is configured with both Allow ad-hoc appointment creation and Only allow ad-hoc appointments set, the workflow options to handle visiting employees are now disabled. Consequently visiting employees will not be allowed to check IN using the SSVM app configured in this manner.

Tensor SSVM Pre-Requisites

Please remember that the Tensor Self-Service Visitor Management (SSVM) App Version 2.0.97 requires the following:

  • Microsoft’s Internet Information Services, version 7.0, 7.5 or 10.0.
  • A compatible version of Tensor SSM.
  • Any edition of a compatible version of Tensor.NET registered with WinMCVS and SSM serial numbers.
  • A mobile device running Android version 9.0 (Pie) or above.
  • A mobile device running IOS version 11.3 or above.
  • An account to download the android app from Google Play or an account to download the IOS app from the iTunes Store.
  • Configuration changes to the user organisation’s DNS, or the allocation to tablets of static IP addresses, must be made to allow app connectivity.

If you’d like to find out more about the numerous features and extensive level of functionality delivered by the Tensor.NET suite, just Contact us or Book a Demo, we’ll provide an answer to any and all questions you might have.


Leave a Reply

Your email address will not be published. Required fields are marked *