Certification is an ongoing process that encourages continuous improvement with a focus on customer satisfaction whilst supporting out organisation’s goals.
Certification gives us the confidence that our systems are working efficiently and meet international standards of excellence. As a result, our clients and business partners can be confident that our products and services are not only of the highest quality but are continuously assessed and improved.
Our commitment to quality affects all aspects of the business and this can be evidenced through our commitment to achieving external recognition of the company.
National Security Inspectorate (NSI) NACOSS Gold
The National Security Inspectorate is an independent not-for-profit supervisory body that is responsible for ensuring its member companies are fully compliant with security industry standards and codes of practice. It is widely recognised as the leading certification body for the security sector in the UK.
NSI works closely with UK Government bodies and other agencies such as the Security Industry Authority and is one of the UK’s key specialist certification bodies, auditing and providing certification to the industries’ small and medium sized enterprises, as well as major global providers.
In order to achieve the NACOSS Gold recognition, a company must demonstrate its technical ability to design, install and maintain equipment to all relevant European Standards and NACOSS Codes of Practice. The suitability of the company’s premises, vehicles, insurance, staff security vetting and training, procedures and protocols on customer service are all audited as part of the certification process.
The NACOSS Gold Certification builds on product Certification to incorporate Quality Management System Certification. The combination of the Quality Management Systems and the relevant sector specific product or service represents the Gold standard of certification. This level holds the greatest perceived value across industry and by the police, fire and rescue services and insurers.
For more information, please visit the NSI website (http://www.nsi.org.uk)
ISO 9001 is a quality assurance model made up of quality system requirements. This model applies to organisations that produce, install, and service products.
ISO expects organisations to apply this model, and to meet these requirements, by developing a quality system.
HeatingSave has been assessed by National Quality Assurance Ltd and has achieved ISO 9001 certification.
National Quality Assurance (NQA) is a leading accredited certification body carrying out third party registration of management systems against the requirements of national and international standards.
For more details about ISO 9001 Quality Assurance, visit the NQA website.
Secure by Design
Established in 1989, Secured by Design (SBD) is the title for a group of national police projects focusing on the design and security for new and refurbished homes, commercial premises and car parks as well as the acknowledgement of quality security products and crime prevention projects. It supports the principles of ‘designing out crime’ through physical security and processes.
Secured by Design works with the industry and test houses to create high level security standards, responding to trends in crime, and has given input on a number of key standards. The principles of the scheme have been proven to reduce the risk of crime and the fear of crime.
Secured by Design member company status is awarded to companies producing security products that pass standards and tests nominated by the police service. The standards and related tests must demonstrate the product effectiveness in preventing or reducing crime, usually by resistance to physical attack.
Tensor gained the Secured by Design certification in March 2008.
For more information, please visit the Secured by Design website.
The British Security Industry Association is the trade association for the British security industry. Over 500 members are responsible for more than 70% of UK security business.
All members must be registered to ISO 9000 with a UKAS accredited inspectorate and must comply with relevant British Standards and Codes of Practice.
The BSIA is the professional trade association for the UK and represents the industry on European and British legislation matters.
Tensor was welcomed as new members to the BSIA in November 2003.
For more details visit the BSIA website.
Safecontractor is an accreditation scheme that assesses the health & safety competency of contractors and service providers.
Clients have a legal obligation to ensure that external contractors and service providers working on their premises operate in a safe way.
There is therefore a need to assess contractors health & safety arrangements and increasingly this is being carried out through Safecontractor.
For more details please visit the Safe Contractor website.
CCNSG Safety Passport Scheme
Tensor Installation Engineers are covered by the Client Contractor National Safety Group (CCNSG) Safety Passport Scheme organised by the Engineering Construction Industry Training Board (ECITB).
The aim of the CCNSG Safety Passport Scheme is to ensure a basic knowledge of health & safety for all site personnel to enable them, after appropriate site induction, to work on site more safely with lower risk to themselves and others.
Some of our engineers have also had additional training to gain the Supervisors Passport.
For more details about the CCNSG Safety Passport Scheme, visit the ECITB website.
The MCS certificates microgeneration technologies used to produce electricity and heat from renewable sources.
The MCS is an internationally recognise quality assurance scheme which demonstrates to your customers that your company is committed to meeting rigorous and tested standards. It was designed with input from installer and product representatives. Similar to the Gas Safe Register, the MCS gives you a mark of competency and demonstrates to your customers that you can install to the highest quality every time.
For more details about the MCS scheme, visit the MCS website.
Construction Line is the UK’s largest register for pre-qualified contractors and consultants. In terms of efficiency, time and cost saving and best practice, Constructionline is proven to deliver for public and private sector organisations alike. ConstructionLine maintains relationships with a range of industry, ePurchasing and Government partners to ensure that the pre-qualification standards remain relevant to procurement professionals within the construction industry. Constructionline is a Public-Private Partnership between Capita and the Department for Business Innovation & Skills and has over 8,000 buyers from over 2,000 organisations registered.
All suppliers are pre-qualified to government standards and we are delighted to announce that Tensor is now a ConstructionLine member, having successfully completed the rigorous pre-qualification process. Tensor’s membership further proves Tensor’s commitment to health & safety and provides further assurances to our customers that we operate at the highest standards within our industry.
For more details about Construction Line, visit the Construction Line website.
Achilles Power & Tech Supply Chain Management Community Supplier
Achilles Power & Tech is a supply chain management community for the global power, technology and automation sector that brings buying organisations and suppliers from the global power, technology and automation industry together in a controlled and professionally managed environment.
Using an agreed industry benchmark, it standardises and streamlines the way buyers and suppliers engage with each other. It supports better relationships and underpins a more cost-effective and low-risk procurement process.
Achilles Power & Tech enables buying organisations and suppliers to reduce the risks to their supply chain through an impartial and rigorous evaluation and validation of supplier data across a range of business criteria that is critical to the sourcing process.
Tensor has become a fully registered supplier in the Achilles Power & Tech Supply chain management community in December 2015.
For more details about the Achilles Power & Tech supply chain management community, visit the Achilles website.
CHAS (Contractors Health and Safety Assessment Scheme)
CHAS (Contractors Health and Safety Assessment Scheme) is a health and safety accreditation scheme for the construction industry that helps both buyers and suppliers in the assessment of health and safety competence.
The scheme helps buyers by reducing the lengthy process of assessing contractors health and safety standards individually. It also helps suppliers (contractors) by reducing the time consuming process on completing and submitting full details of health and safety processes on each project they compete for.
We are delighted to announce that Tensor is a CHAS accredited supplier, having successfully completed the rigorous assessment process. Tensor’s membership further proves our commitment to health & safety in all aspects of the business.
For more details about the Contractors Health and Safety Assessment Scheme, visit the CHAS website.
CSCS (Construction Skills Certification Scheme)
CSCS (Construction Skills Certification Scheme) is the leading skills certification scheme within the UK construction industry. CSCS cards provide proof that individuals working on construction sites have the required training and qualifications for the type of work they carry out.
The Scheme keeps a database of people working in construction who have achieved, or are committed to achieving a recognised construction related qualification. Most principal contractors and major house builders require construction workers on their sites to hold a valid CSCS card.
Tensor has achieved IT partner status with the CSCS in 2013. We have developed our .NET suite of products to allow a seamless integration between the CSCS smartcard and our Access Control, Time Management, Visitor/Contractor Management and Fire/Evacuation roll-call systems, including Turnstiles and Biometric verification devices (facial recognition, hand scanning & fingerprint recognition).
The integration allows a “one card fits all” philosophy where Contractors who attend CSCS sites use their existing CSCS smartcard to not only identify them as a CSCS certified tradesman, but also to clock in/out of site for presence monitoring, grant access to the site and log them on and off the evacuation roll-call which is automatically printed when an alarm is triggered.
For more details about the Construction Skills Certification Scheme, visit the CSCS website.