Building Energy Monitoring Systems can help prevent energy billing errors

HeatingSave Building Energy Management System

Energy monitoring systems providing consumption readings that are very clear and easy to understand are the best solution for customers affected by energy billing errors, which have hit more than 4 million consumers last year, according to a news report in the national media.

A poll by has found that almost four million households have been overcharged by their energy supplier due to billing errors, with the total overpaid being estimated to be almost £300m.

The most common error – affecting 36 per cent of overcharged customers – was caused by suppliers applying the wrong tariff details to an account, while others complained about incorrect meter readings, erroneous direct debit amounts and charging customers twice for the same bill, according to a poll by

HeatingSave Monitor – The most effective energy monitoring system for home or commercial venues

Installing an Energy Monitoring System that also doubles as a Building Energy Management System can put an end to energy billing errors once and for all, as users will know exactly just how much energy they have used and compare that against the values provided by their suppliers.

The HeatingSave Energy Monitor is a Zig 2.4 Mhz Wireless Mesh Network-based wireless management system that collects information from sensors placed in a building. Originally developed for the BRE, the system can collect up to 6 times a minute internal and external temperature, relative humidity, energy usage, carbon dioxide, light levels, watts per meter radiation, noise levels, volatile organic compounds and other environmental data along with information on how the heating system works. The heat-loss algorithms and other HeatingSave features such as TRV’s also allow the HeatingSave monitor to be turned into an energy and security management system proved to cut heating bills by between 20% and 50%.

Unobtrusive room sensors, using the Zig 2.4 Mhz Wireless Mesh Network HA protocol, measure living temperatures throughout the building, whilst a weather-proof sensor placed on an outer wall measures the ambient temperature outside. Wireless sensors, similar to temperature sensors, measure RH and CO2 concentrations each minute, whilst the occupancy sensors gather in-use data.

Furthermore, pulse counting sensors using the same mesh technology accurately measure each minute the electricity, gas, oil and water consumed. The HeatingSave Monitor software converts this information into kilowatt-hours (kWh) and calculates the notional CO2 emissions for each of the fuel sources.

HeatingSave may be used in all building types – residential, public and commercial and also monitors the way a building is used in terms of its occupancy and the occupants’ activities and lifestyles.

If you’d like to find out more about the HeatingSave Energy Monitor, just Contact Us or Book a Demo, we’d be more than happy to answer all of your questions and queries on the matter.

Cant find what you're looking for?

Enter a search term below (e.g. "Time and Attendance") and we'll find all of our relevant content for you.

Tensor plc accreditations

Keep up to date with our latest news & developments.

Be the first to get product and software updates and other important information.