Companies set to invest more in HR technology, global survey reveals

Almost 33 percent of companies around the world plan to increase and redirect their investments in HR technology by up to 20% or more compared with the previous year, data from an annual survey by global professional services company Towers Watson suggests.

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The 2014 HR Service Delivery and Technology Survey, a global survey of 1,048 companies, also found that nearly half of the respondents (46%) reported using mobile technologies for HR transactions. The survey also noted that there is room for much growth, as only one-in-ten (10%) are using mobile access for a majority of HR transactions.

Additionally, 60% of employers have an HR portal in place, up from 53% in 2013 and another fifth (20%) are in the process of developing a portal.

Furthermore, statistical data highlights the fact that the adoption of manager self-service tools increased dramatically worldwide. Seventy-one percent of North American organisations are using manager self-service tools this year, compared with 61% in 2013. Similar adoption increases were experienced in Asia Pacific, and Europe, the Middle East and Africa (EMEA). Worldwide, 60% of organisations want to increase their use of manager self-service tools in the future.

A part of the Tensor WinHR.NET module, the Self Service Module will allow the employee to access personal & confidential HR information held about them on the Tensor.NET database. All information relating to basic personal details such as the person’s address, their marital status and other contact information can be displayed and amended.

Likewise, emergency contact entries can be added or changed as well as financial account numbers. Any changes to personal information must be approved and authorised by the person’s Manager before the system is updated.

Another very useful feature available through the Tensor SSM Module is represented by the SSM Online Appointment Planner, which enables visitor appointment pre-booking.

Employees with an account can log into SSM using their Internet browser and depending upon their security profile, SSM users can view and make appointments for themselves or colleagues.

Additionally, SSM users can also create new visitor and visitor company entries, view their own appointments, view all appointments at their site or view all appointments for their organisation.

Since we live in a world where mobility plays such a major part, Tensor has also developed a mobile version of the SSM Module, available as an app for iPhone users.

The Tensor Mobile SSM implements role based security allowing you to easily choose which combination of features employees will have permission to access. Employees will only see those features to which they have been granted access.

Using the Mobile Self Service Module on an iPhone, employees can Clock In or Out (with location), request a period of absence, view their remaining leave entitlements, recent clocking history and current flexitime balance, book On or Off individual jobs / projects and also receive notifications when requests are made, approved or rejected.

Supervisors can view their subordinate work colleague’s time sheets and approve or deny their absence requests. Management of requests is made easy with the aid of a calendar showing the absence of supervised employees.

If you’d like to find out more about the Tensor SSM Module and just how your company could benefit from it, just contact our dedicated product team or Book a Demo, they’ll be more than happy to answer all of your questions and queries.

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