Labour hours analysis software show jobs that are over budget
Members of the Public and Commercial Services Union are due to stage strike action at 37 UK offices. Their bosses, the Department for Work and Pensions, said it was disappointed by the decision. The union claims members are prevented from providing a service because of "unnecessary and unrealistic" call centre targets, adding: "The problem is that management obsessed with targets. We should be able to use our judgment about how long a call takes.”
Tensor can help your workforce achieve its targets, and also produce greater productivity, using our Time and Attendance systems’ job costing and extensive labour hours analysis. The WinTA Lite system stores information on up to 1000 production or department jobs. A simple and quick process with their smart cards or key fobs, employees book time against these jobs to produce a fully costed analysis and break down of time spent on each one. Software reports show jobs that are over budget or those approaching their budget limit. This information can also be exported to spreadsheets.