A recent survey showed that almost half of UK retailers see their IT department as the key to gaining full benefit from IP (Internet Protocol) surveillance. It comes on the heels of an earlier report that said 60 per cent of retailers think CCTV has had a direct effect in reducing theft. The survey, conducted by the Centre for Retail Research, reported that retailers understood that networked surveillance systems could be used for more than theft prevention when combined with business intelligence systems.
