SME confidence is rising sharply across Europe, new research reveals
Most of the SMEs across Europe are very confident that their businesses will grow over the next two years, research conducted across more than 1,700 small and medium enterprises (SMEs) in six European countries has revealed.
According to a media report on the topic, the survey by Vodafone Group plc, dubbed “The connected future for SMEs“, polled SME business leaders in the UK, Republic of Ireland, Germany, Italy, Spain and the Czech Republic, who were asked to share their views on current market conditions and future business prospects.
Figures obtained from the report suggest that close to half of SMEs surveyed say their businesses are performing more strongly now than two years ago, while nearly 80 per cent are now confident that their businesses will grow over the next two years.
Furthermore, 82 per cent of European SMEs have seen direct business benefits from previous ICT investment, with 88 per cent citing improved customer service as a key outcome, while 68 per cent are planning on further ICT investment to enable a deeper and more responsive level of customer service and to support more flexible and productive working practices.
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