The use of mobile apps for admin tasks is becoming increasingly popular among millennials, research finds

Self service and mobile options

Although the use of mobile apps for business-related administrative tasks is still not widespread (in fact, over 91% of workers still prefer to use a desktop or laptop for this purpose), it’s slowly becoming increasingly popular, especially within the millennial demographic, a recent market research report has been able to suggest.

The research, of 1,246 employees in the UK, found that only one third (35%) use mobiles for administrative tasks, despite 43% of workers wanting to use it for this purpose. Millennials in particular are keen to use mobile, with 55% wanting to use mobiles for admin – yet only 43% currently do. Older generations are also open to using mobile for admin, with 35% of GenX currently doing so, and 41% wanting to.

However, it’s clear that some employees are finding the latest technologies, such as mobile, too difficult to use – 28% still want to use pen and paper for admin tasks, as 46% find it simpler than other means.

Desktop systems are still very popular in the UK, regardless of today’s remote working climate and the recent influx of digital-savvy millennials in the workplace. Almost half of workers (48%) use a desktop or laptop because it’s easier, and 41% because it’s faster.

Tensor Mobile SSM app delivers enhanced admin functionality in a mobile form factor

The Mobile Self Service Module (SSM) within the Tensor.NET Time & Attendance offers superb accuracy and a friendly user-interface, complemented by best-in-class workforce productivity-enhancing features.

The Tensor Mobile SSM is a cross-platform app that transforms any iOS, Android or Windows Phone mobile device into a powerful personnel management tool. Available as a free download via the iTunes Store, Google Play or Windows Phone Store, Tensor Mobile SSM allows users to Clock IN and OUT at their respective locations, as well as requesting a period of absence, viewing remaining leave entitlements, recent clocking history and current flexitime balance. The system implements role based security, allowing administrators to easily choose which combination of features employees will have permission to access.

Additionally, mobile users will be able to easily book ON or OFF production jobs, and also receive notifications when their absence, clocking amendment or flexitime adjustment requests are approved or rejected.

Supervisors receive notifications when sub-ordinates create requests and can easily authorise or reject any requested periods of absence, absence cancellations or flexitime adjustments. The management of requests is made easy with the aid of a consolidated calendar displaying the absences of all subordinate employees.

Given its mobile nature, the application also offers a special provision to mitigate the possible connectivity losses, by storing all of the requests on the mobile device and transferring them immediately after a network connection is re-established.

Mobile clockings and job bookings, once submitted, are transferred to the central Tensor.NET application. In addition, the employee’s geographical position is also ascertained from their mobile device’s location and the employee’s movements and clocking records are plotted on a map viewable in Tensor.NET.

If you’d like to find out more about the Tensor Mobile SSM app, just contact us or Book a Demo, we’d be more than happy to answer all of your questions and queries.