"Our research shows that empowering people with the opportunity to work flexibly —be it remote working or flexitime —can really boost productivity," he added. "Conference calling, instant messaging and apps can all be used to help manage groups, ensure they are all contactable and, perhaps most crucially, feel part of a team. This is especially important during 'down' periods. Friday 3pm to 5pm is a prime example; our survey revealed it as being the least productive part of the working week."