Remote Assistance

Get support from our helpdesk team

Welcome to Tensor's remote assistance

The link below will take you to a page where you can connect to our Helpdesk support team. Please read the disclaimer and click the checkbox if you wish to proceed.

Once the page has loaded, please read through and accept the SimpleHelp disclaimer statement. You will then see a screen where you can fill out your details.

Finally, you will be placed in a queue ready for one of our team to assist you. Please be patient and a member of the support team will be with you shortly.


By clicking the button below and prior to setting up a remote connection, you understand and accept that Tensor is not liable, in any way, whatsoever, for any loss of data of any kind, the analytics having access to customer confidential data and any other issues that may arise as a result of Tensor investigating, diagnosing and correcting any functionality or any other issues, howsoever they arise.

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