Careers at Tensor and Currently Available Jobs


Tensor plc is world-class medium sized company who design and manufacture in Smart Card & Biometric Time & Attendance, Access Control, Visitor Monitoring and Integrated CCTV systems. Our products also include Human Resource Management, ANPR, Facial and Visual Security systems.

We also manufacture a range of Government approved Building Energy Management products under the HeatingSave brand. These have dramatically cut our customer’s heating and energy bills, typically by 20%+, but in a number of cases by over 50%. We also design and manufacture Energy & Environmental Monitoring systems which are used by some of the world’s most prestigious organisations.

Tensor have developed a number of “world firsts” and are recognised as a leader in the field of security and energy management. Today we are a global organisation where research and design activity remains a top priority and this will keep Tensor in its lead position for years to come.

Tensor is constantly looking for bright, innovative individuals with enthusiasm for a challenge, a thirst for knowledge and people who want to “make a difference” to help grow our business.

  • Does this sound like you?
  • Do you feel that you have the necessary enthusiasm and interest to undertake any of the roles below?

If you want to be part the Tensor team, then please contact us in the first instance with your CV in MS Word format via the form below or email to jobs@tensor.com – we are waiting to hear from you.


Currently available positions

Click the title to view job description


Location: Saint Neots, ANGL PE19 5JY

Job Type: Permanent, Full Time

The Job

The Tensor Helpdesk, based at our offices in Hail Weston in Cambridgeshire, are responsible for providing customers with advice, guidance and technical support on our Time & Attendance and Access Control products.

The daily tasks of a Helpdesk Technician are wide and varied but core responsibilities are:

  • Providing world-class technical support to customers via e-mail, phone & the online customer portal.
  • Providing first and second line user guidance & technical support to customers using our hardware and software.
  • Logging customer queries and problems in the Helpdesk Management system.
  • Liaising with other internal departments regarding identifying resolutions to outstanding problems and queries.
  • Ensuring customers are kept up to date with the progress of outstanding items.

Applicants

The ideal candidate for the role will have :

  • Previous experience in a technical support or Helpdesk role.
  • Excellent verbal and written communication skills.
  • A can-do attitude and customer focused approach.
  • Pro-active, self-motivated and forward thinking.
  • A good technical understanding of PCs, Windows and Networking.
  • Experience of Microsoft SQL would be advantageous.
  • Attention to detail and methodical in their approach.
  • Able to prioritise and work under pressure, ensuring the level of support we offer remains excellent at all times.

The Helpdesk Technicians position with Tensor involves an initial introductory period of 6 weeks, during this time you will be expected through a combination of training sessions, self-learning and shadowing other members of the team to become well versed with the hardware and software products that Tensor offer in both Time & Attendance and Access Control. This is an excellent opportunity for an enthusiastic, keen, hardworking individual who is willing to learn and wants to provide “World Class” support for our customers.

Salary

  • Salary £18,000 to £23,000 per annum (dependent upon experience).
  • 4 Weeks annual leave + Bank/Public holidays.
  • Onsite parking.

Location: Saint Neots, ANGL PE19 5JY

Job Type: Full Time and part-time positions available

The Job

Based in our offices in Hail Weston, the Internal Sales Executive role is to call businesses who want to cut their energy bills and make appointments for our sales consultants to visit them. We manufacture a Government approved Building Management System that will cut customer heating and electricity costs by between 25% and 30%+.

Background

As the cost of gas, electricity and oil continues to climb higher, businesses need to install HeatingSave to cut their fuel bills. Buildings such as schools, care homes and most of those owned by small to medium sized businesses have very simple time clocks and boiler thermostats to control the heating; a hopelessly inefficient system of control based on technology of 100 years ago. Some of the more modern buildings have improved upon this position by installing a Building Management System. These reduce the waste somewhat, but are often incorrectly set up or even switched to “manual” has they are too complicated to use.

HeatingSave is an award winning Energy Management & Control system that saves between 25% and 50% off a buildings’ fuel usage whilst still keeping everyone warm. The minimum saving we have made in any building is 17%, usually a lot more. HeatingSave uses occupancy sensors to turn down the heating when nobody is about and automatically turns it up when the building is occupied, which makes it particularly suitable for variably occupied buildings, which most are? The beauty of HeatingSave is that is can be retrofitted to an existing central heating system.

HeatingSave is inexpensive and simple to install with a fast payback. (1 to 3 years). It is approved by the Government, the Energy Savings Trust and OfGem.

The Job:

We will train you on how what HeatingSave does and how it works. We will then train you on how to use our computer system which manages the list of potential customers for you to call. You will call the customers and setup appointments for our Sales Consultant to visit. We need a keen, enthusiastic hard working person who gets on with people and has the confidence to talk to our contacts. This is a unique opportunity that will allow the successful candidate to grow with the business. You will be paid commission on the 1st sale made by the Sales Consultant to every customer where you make the appointment.

We will also provide the support and encouragement to help you to succeed.

Applicants

Applicants must:

Be hard working, proactive and self-motivated

Have good telephone manner and able to deal with customers over the telephone.

Have good PC skills

Salary

This is an exceptional opportunity to work with exciting, ground breaking products within a medium sized company that designs and manufactures innovative world-class products. With commission we would expect you to earn between £19,000 and £25,000 per annum.

Location: Saint Neots, ANGL PE19 5JY

Job Type: Permanent, Full Time

The Job

Tensor are a privately owned leading Security and Time & Attendance manufacturer with NSI NACOSS Gold and ISO 9001:2008 accreditations. We are currently looking for experienced Installation engineers based out of our St Neots office to cover the UK.

The Installations Engineer position within Tensor involves an initial training period where you will be need to become familiar with the Tensor range of "Smart Card" and biometric Time & Attendance and Access Control products.

After initial training you will form part of an installation team where you will you will be expected to carry out 1st and 2nd fix installations to a high standard, including commissioning and hand over. As part of the role, planned and reactive maintenance cover is required once familiarisation with the Tensor products is achieved.

Applicants

Applicants must:

  • Have a sound previous experience in installations of security systems.
  • Be hard working & self-motivated, willing to travel within the UK and be available to work on a call-out basis.
  • Have an understanding of current wiring regulations
  • Have knowledge of PCs within a "Windows" environment
  • Have good personal skills in dealing with people (customer facing role)
  • Hold a current driving license
  • Clear criminal record

Advantageous:

    < li>Carpentry skills < li>Previous experience in installing to NSI NACOSS gold level (access control/CCTV) < li>Qualifications from electrical/electronic industries

This is an excellent opportunity for an enthusiastic, keen, hard working individual who is willing to learn and wants to provide “World Class” support for our customers. Tensor is committed to being an equal opportunities employer.

Salary

£21,000 - £26,000 per annum (dependant upon experience) with 20 days annual leave + Bank/Public Holidays + Company pension scheme available. Additional annual leave achievable from company sickness scheme. Additional benefits include overtime payments (when available) and on-call payments. Role includes mobile phone, car, laptop & tools.

Location: Saint Neots, ANGL PE19 5JY

Job Type: Permanent, Full Time

The Job

Tensor are a privately owned leading Security and Time & Attendance manufacturer with NSI NACOSS Gold and ISO 9001:2008 accreditations. We are currently looking for a Junior Installation engineer based out of our St Neots office.

The Junior Installations Engineer position within Tensor involves an initial training period where you will be need to become familiar with the Tensor range of "Smart Card" and biometric Time & Attendance and Access Control products. Ongoing training will be provided.

After Initial training you will be assisting our current engineers on 1st & 2nd fix installations, planned and reactive maintenance visits. The role is with the view of developing into a full engineer and taking up full engineering responsibilities unaided.

Applicants

Applicants must:

  • Be hard working & self-motivated, willing to travel within the UK and be available to work on a call-out basis.
  • Be able to work away from home for short periods.
  • Have a willingness to learn and develop themselves, with the drive to progress.
  • Have good personal skills in dealing with people (customer facing role)
  • Hold a current driving license
  • Clear criminal record

Advantageous:

    < li>Previous experience in installations < li>Qualifications within the electrical/electronic industry.

This is an excellent opportunity for an enthusiastic, keen, hard working individual who is willing to learn and wants to provide “World Class” support for our customers. Tensor is committed to being an equal opportunities employer.

Salary

£16,000 - £20,000 per annum (dependant upon experience) with 20 days annual leave + Bank/Public Holidays + Company pension scheme available. Additional annual leave achievable from company sickness scheme. Additional benefits include overtime payments (when available) and on-call payments. Role includes mobile phone, car, laptop & tools.

Location: Saint Neots, ANGL PE19 5JY

Job Type: Permanent, Full Time

The Job

Based at Hail Weston, applications are invited from experienced engineers qualified in Electrical & Electronic Engineering or those who have the equivalent work experience and knowledge of testing digital and analogue circuits. You will be working in our Production Department.

The successful candidate will be a dedicated engineer who will take responsibility, for testing and fault finding complete systems or batches of electronic assemblies & sub-assemblies manufactured by our sub-contractors and conducting product builds. Parts of the work will involve testing microprocessor based "Smart Card" and biometric based Time & Attendance and Access Control products and Energy Management systems.

After an initial training period, you will be expected to understand our products down to board and component level, to build & test these, diagnose faults and make necessary repairs. It is expected that you will already be very familiar with micro-processor and digital circuits and PCs.

Applicants

This position is an excellent opportunity for a keen, hardworking and enthusiastic engineer who wants to make a real difference within an expanding Production department.

Applicants Must :

  • Have completed a Level 4 Tech Cert. (or equivalent) with 4-5 year’s commercial experience.
  • Be capable of undertaking diagnostics to a high level, and able to read medium to high complexities of circuit schematic diagrams.
  • Be capable of designing manual test solutions for core products and be capable of understanding automated test principles.
  • Be able to supervise Apprentices in their tasks.
  • Be fully competent of soldering through mount components and be able to solder most SMT components with rework/repair of multilayer PCBs down to 0402 component sizes (including experience with RoSH compliant materials and components).
  • Have a methodical approach to testing and configuration of customer equipment.
  • Have a knowledge of microprocessor based systems & of RS232, RS485 and network communications.
  • Have preferably worked under a quality management system (i.e. ISO 9001:2015)
  • Have good communication skills, a good knowledge of PCs & have the ability to work with minimal supervision

Salary

The salary range is circa £26,000 per year dependent upon experience. A private pension is available.

Location: Saint Neots, ANGL PE19 5JY

Job Type: Permanent, Full Time

The Job

The role is mainly office based at Tensor's HQ although you will be expected to travel to any part of the UK and Ireland if required. You will be responsible for selling, specifying and completing Tenders mainly on our CCTV and Access Control products

Potential applicants must have a proven sales track record and already be in sales either as a successful sales consultant or technical sales selling software/hardware solutions. A thorough knowledge of all aspects of CCTV and Access Control including infrastructures, plus a clear understanding of how to exploit the marketplace.

You will be able to demonstrate a good knowledge of PC’s and be a good communicator. Previous experience of either selling, completing and winning tenders or installing CCTV and Access Control system is an advantage particularly if these were to a NSI NACOSS Gold standard. You will be fully trained on our product and CRM systems, after which your job will be to specify and sell our products working within our existing, well established and successful sales framework. We will train you on new Tensor products as they become available so that you have a complete portfolio to offer customers. We will also provide the support and encouragement to help you to succeed.

Applicants

Applicants must :

  • Have a proven track record in software/hardware sales
  • Have at least 2 years Field Sales experience
  • Be hard-working, proactive, self-motivated and willing to travel within the UK
  • Have an excellent knowledge of PCs within a "Windows" environment & network infrastructure
  • Have good personal skills in dealing with people
  • Hold a current driving license

Salary

Package includes car, laptop, mobile phone, etc. Expected annual earnings with commission of £45,000+ per annum (commission is uncapped). A private pension is available. This is a unique career opportunity for a hardworking sales driven type person who has the ability and confidence to keep Tensor the major player in the CCTV and Access Control security related market.

Location: St Helens, Merseyside

Job Type: Full-time, Commission, Permanent

The Job

Due to expansion, Tensor is seeking a further Telesales Executive to join our existing small team in our St Helens office. The position involves telephoning prospective customers and telling them about Tensor’s Security and Time Management systems. You will then send sales information to the customer and discuss with the customer whether they have any need for our products.

The objective here is to determine customer “need” for our products and services and to qualify seriousness and chances of getting business. Where there is a genuine chance of getting a sale, sales demonstrations are then arranged by a Sales Consultant. The office is fully computerised and is run as a paperless office.

Applications are invited from sales orientated people with a good telephone manner who either have previous sales experience or alternatively feel that they are naturally a “sales” person and can succeed in this role. They must also be “at ease” using PC’s and be a good communicator.

We will provide full training on our products and training on how to use our computer systems. The role can be either full-time or part-time (role allows flexible working hours, between the core hours of 9am & 5pm).

Applicants

Applicants must:

Be hard working, proactive and self-motivated.

Be a customer orientated person with a friendly but efficient disposition.

Be experienced in using PCs.

Be willing to learn about our products and able to develop their personal skills in dealing with people.

Salary

Basic salary is £7.50 - 7.83 per hour with commission of 1.5% of total order value on receipt of an official Purchase Order by the Tensor Sales Consultant.

This is an excellent opportunity for an enthusiastic and keen individual who enjoys the “chase” of a sales environment.


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